What happens when a Message is sent?
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Messages are sent to families by email and/or text message based on their communication preferences. The default method of communication for families is email. Text messaging will only be used for urgent communication unless the Mobile Notification SMS is on. For more information about Family Contact Settings, click here.
To send a Message, go to Menu > Messaging. Select recipients and compose your message. You can also include attachments by selecting the small paperclip icon or select to send your message as urgent.
The ability to send communications as a text is only available on certain subscription plans. Please reach out to us at firstname.lastname@example.org if you have any questions!
Sent Messages Report
The Sent Messages Report is an archive for all Messages sent to parents. It includes the date the Message was delivered, the type of Message, the subject, the total number of opens, as well as the ability to view the Message. Based on your subscription, you may have a limited retrieval window to view sent messages. Please reach out to us if you have any questions!