Table of Contents: 

1. Overview of Kaymbu 
2. Internet Connectivity
3. Computer Support
   1. Browser Specifications
4. Mobile Support 
   1. Tablet and Phone Specification 
   2. Apple iOS
   3. Android OS 
5. Unsupported Devices

Overview 

Kaymbu is available as both a website and mobile app. When using a laptop or a desktop computer, we recommend accessing the Kaymbu website by going to my.kaymbu.com. If using a mobile device (such as a phone or a tablet), we recommend installing the mobile app from your device’s app store. 

Below is a summary of our recommended system specifications: 

Please note, Kaymbu for Families is only accessible as a mobile app. 

Internet Connectivity

Minimum Requirements: 

A Wi-Fi or cellular network connection is required to use Kaymbu. 

For cellular connection, a 3G network or faster is required. 

Our Recommendation: 

For the best performance on a cellular network, we recommend using LTE or 5G. 

For best performance on a Wi-Fi connection, we recommend that your network fits the following requirements: 

• Upload Speed: 25 Mbps
• Download Speed: 25 Mbps

Please note your network speed can vary depending on the specific device you are using as well as the number of other devices that are also accessing the same network. 

On a Computer

Web Browser Support

Minimum Requirements

A web browser is required to access Kaymbu. Kaymbu can be accessed by other major browsers including: 

Our Recommendation 

For best performance, our team recommends:

On a Mobile Device

Kaymbu is supported on both tablets and phones. For any mobile device, we recommend downloading the Kaymbu app on your device’s app store. Below are our requirements and recommendations for mobile support. 

Tablet Support

Several features of the mobile app require minimum hardware specifications to fully operate. To take advantage of all features available on the mobile app, we recommend the following specifications:  

Phone Support

Certain features of the Kaymbu app require a minimum display width resolution of 768 pixels. When using the Kaymbu app on your phone, you may need to turn your phone to landscape orientation to access some features. 

Apple Mobile Support

Minimum Requirements: 

Our mobile apps are most reliable on Apple iPads and iPhones running iOS 12.5.1 or later. 

Our Recommendation:

We recommend having the latest iOS installed on your Apple devices for best performance. 

Android Mobile Support

Minimum Requirements: 

If using an Android mobile device, we require a device that can support the operating system Android 8 (Oreo) or later.  

Our Recommendation:

Due to the wide variety of Android devices in the market, our team tests and recommends the hardware below for best performance on Android devices. We recommend having the latest Android OS at all times for best performance. 

• Samsung Galaxy Tab A

Unsupported Mobile Hardware

The Kaymbu team performs automated and manual testing of the Kaymbu and Kaymbu for Families app for both iOS and Android on a select set of mobile devices. 

Customers can still use Kaymbu on untested devices that support our system requirements. 

Due to the variance among manufacturer-specific customization, the Kaymbu team may not always be able to replicate some issues on untested devices. 

To ensure that Kaymbu is updated and compatible with the latest systems in the mobile market, the list of tested devices may change.