What is Voice Broadcast?

Voice Broadcast is a feature on Kaymbu's Messaging platform that allows Administrators, Directors, or Teachers to send a pre-recorded audio message to families through an automated phone call. This eliminates the need for manual calls. Once the call is answered, the pre-recorded voice message will play automatically, ensuring consistent and clear communication with each recipient. Please note that Voice Broadcasts can only be received by family members who have phone numbers listed within their contact information.

Table of Contents

1. Accessing Voice Broadcast
2. How to Send a Voice Broadcast

Accessing Voice Broadcast

Kaymbu users can access Voice Broadcast by navigating to Menu > Messaging, clicking on the green circle with the “+” icon, and selecting "Voice Broadcast". 

From the Voice Broadcast page, you can send a test broadcast to your phone by selecting "Send Test" at the bottom of the page. In doing so, you will be prompted to enter your phone number, and an automated test broadcast will be sent to your phone.

How to Send a Voice Broadcast

Voice Broadcast can be sent by navigating to the Messaging page from the Menu. To create and send a Voice Broadcast, follow the steps below:

1. Select the green circle with the “+” icon.
2. Select “Voice Broadcast” to send a pre-recorded audio message to staff and families.
3. Call the number listed on the Voice Broadcast page.
4. Follow the instructions shared on the automated call, which will include entering the Access ID and PIN code that appears on the Voice Broadcast page.

5. Once your ID and code have been accepted, additional instructions on the call will prompt you to record and send your voice message.