What is included in Messaging?

Kaymbu's Messaging platform allows users to send communications throughout their school community. Directors and teachers can send Conversations and Announcements and include attachments or mark messages as urgent. This built-in feature is a convenient way to directly connect with staff and families about general communications, announcements, and urgent updates!

Table of Contents

1. Accessing Messaging
2. Features of Messaging
3. Shared Inboxes
4. Resources for Families

Accessing Messaging

Kaymbu users can access the Messaging feature from the Kaymbu app on their device or from the website my.kaymbu.com by navigating to Menu > Messaging.

When accessing the Messaging platform from the Menu, users will find two tabs at the top of the page: Conversations and Announcements. This format provides users with a more streamlined and organized experience, allowing easy navigation between the two distinct types of Messaging features.

From the Messaging page, users can choose to send a Conversation, Announcement, or Voice Broadcast by clicking on the green circle with the “+” icon.

Please note that users at the administrator level will have access to Announcements and Voice Broadcast, while directors and teachers will have access to Conversations, Announcements, and Voice Broadcast.  

Features of Messaging

Kaymbu's Messaging platform includes three features: Announcements, Conversations, and Voice Broadcasts.

• Conversations allow teachers or directors to hold back-and-forth conversations with individual families.
• Announcements allow users at all levels to send updates or general communication to families within their center or classroom. However, recipients will not be able to respond to Announcements.
• Voice Broadcasts allow administrators, directors, or teachers to instantly record and send audio voice messages to families through automated phone calls.

Shared Inboxes

Each user has a shared inbox at their particular level of access. For example, if there are multiple teachers in Classroom A, all teachers will have access to the same messages. This is also true at all other levels, meaning that all directors of a single center will share a common inbox and have access to the same messages.

Similarly, families of the same student will share a common inbox, allowing all family members associated with a student profile to access the same messages. This means that all connected family members can view the communications shared through the Kaymbu Messaging platform, whether the school or family members initiate them.

Please note that Kaymbu's Messaging platform does not allow you to message an individual family member.

Resources for Families

As families are getting familiar with Kaymbu's Messaging platform, we recommend referring to the article, Messaging Overview: For Families. This article will provide families with information about the features and instructions on how to receive and send messages.