It is not required to add family contact information for each student, but if you plan to share content with families, you will want to include it. There is no limit to the number of family members that can be added to a student’s profile.

Please note that family members cannot share contact information. Each family member must have a unique email address and/or phone number.

To add family information to a student's profile, follow the steps below:

• Navigate to Menu > Roster
  • High-level users, such as directors or administrators, will need to dial into the specific organization > center > classroom
• From a student's profile, simply select "Add Family" 
• Enter the required information, which includes full name, email, and/or phone number. 
  • Please note that, although it is not marked as "required", a phone number or email is needed to proceed with saving a family member's information
• Although not required, please note that selecting a Language other than English will allow the family member to translate content shared via email (more information on this can be found in the "Customize Home Language" section below)

Family Notification Toggles

There are additional toggles when adding family information to a student's profile. These include: Emergency Contact and Communication Settings. 

• Emergency Contact: For Attendance users, when a family member is enabled as an Emergency Contact in a student's profile, they will appear under the Health & Safety Dashboard on the Attendance page, along with any Health and Safety Information, such as allergies, health conditions, or medications, noted within their student profile.

• Communication Settings: You can access and customize a family member's notification settings through their profile, enabling or disabling them as needed. Additionally, families can access their Communication Settings in the Kaymbu for Families app and customize their preferences directly.

• Email Notifications: When a family member has an email address associated with their profile, you can enable or disable email notifications based on their preference.
• App Notifications: When a family member has downloaded the Kaymbu for Families app, you can enable app notifications. 
  • Please note that if the family member has not downloaded the Kaymbu for Families app or has not enabled push notifications, app notifications cannot be toggled on.
• Attendance Notifications: For programs that utilize the Attendance feature, families can opt to receive real-time Attendance notifications alerting them of when their child is checked in/out for the day, or marked absent. 

Daily Sheets: For programs that utilize the Daily Sheets feature, you can enable or disable families from receiving Daily Sheets. By default, all family members will have the Daily Sheets toggle ON. If you'd like to exclude a family member from receiving Daily Sheets, turn the Daily Sheets toggle OFF.

 

Customize Family Home Language

Families can translate all communication shared through the Kaymbu platform into over 100 languages! This includes Moments, Digests, Storyboards, Messages, Lessons, and Family Reports. Please note that content can only be translated when it is received through email.

To set up a Home Language for a family member, follow the steps below:

• Navigate to Menu > Roster
  • High-level users, such as directors or administrators, will need to dial into the specific organization > center > classroom
• From a student's profile, click into the family member’s information
• Under the “Language” field, choose the applicable language for the family member
• Select Save

When families receive email content, they will be able to translate it into the language associated with their profile. To learn more about what families see when you share information with them, click here. 

 

Edit Family Profiles

Family profiles can be updated or edited at any time. Please note that family members cannot edit their own contact information on their end. 

To edit a family profile, follow the steps below:

• Navigate to Menu > Roster
  • High-level users, such as directors or administrators, will need to dial into the specific organization > center > classroom
• From a student's profile, click into the family member’s information
• Edit the information as needed
• Select Save

 

How to Delete a Family Profile

To delete a family profile, follow the steps below:

• Navigate to Menu > Roster
  • High-level users, such as directors or administrators, will need to dial into the specific organization > center > classroom
• From a student's profile, scroll down to the family member’s information
• Select the trash can icon