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Staff and User Management

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    Mandy Gibbons

    Hello! 

    I have a question regarding one of my staff members who also has 2 children in the school (different classrooms). She is unable to receive any messages from one of her children's classrooms, but can receive them from the other. We've tried deleting the child's account and then adding it. But that wasn't helpful. There must be a little glitch somewhere or something because we have many families who are able to receive classroom information from 2-3 classrooms at a time/year. 

    Do you have any suggestions for me? Should I have her reach out to someone for assistance? 

    I appreciate your help! Thanks so much!

    Mandy Gibbons

    Early Learning Center at Hubbard Hill

    (574) 340-6654

     

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    Kaymbu Care

    Hi Mandy,

    Thank you for reaching out! Please send us a message help@kaymbu.com to receive further support. 

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