1. Search for "Kaymbu for Families" in the App Store (iPhone) or Google Play (Android phones)
2. Download the app
3. Enter the email or phone number connected to your child's profile
4. A four-digit pin will be sent to the email or phone number you entered
5. Enter the four-digit pin to finish logging in!

Navigating the Family App

Home

The Home tab of the family app is a feed of all family engagement content from their child’s program. This content can include Storyboards, Daily Sheets, Portfolios, or Family Reports that the program has decided to share with the family. If the family member is associated with multiple children, all of the children’s content will be visible on the Home Feed. 

Moments such as photo or video observations shared with families can be individually downloaded from the Kaymbu for Families app by following the steps below:

1. Tap the "floppy disc" icon in the bottom right corner underneath a picture or video.
2. You can also tap on a photo or video and then tap the "floppy disc" icon in the top right corner:

Note that videos can be downloaded when families receive the Family Digest. Additionally, all photos shared in the Family Digest can be downloaded simultaneously. The Family Digest is automatically sent to families based on your Digest Settings.

In addition to downloading Moments, families can also choose to comment on a Moment directly from the family app. To submit a comment, families can tap on the comment icon located at the bottom of a Moment.

@Home is also part of the family app and can be found on the Home feed. If families select the green plus button located at the bottom of their feed, they can upload photos from their devices to share with you. These photos will be uploaded directly to the classroom's Moments page with the "Family Submitted" tag. 

Messages

The Messages tab of the family app serves as an inbox for any Conversations or Announcements sent through Kaymbu's Messaging feature. 

Families can also send direct messages to teachers or directors by tapping on the green plus button. 

Attendance Notes

The Attendance Notes tab of the family app allows families to submit attendance-related updates for their child via a Drop-Off Note or an Absence Note. 

Drop-Off Note

Families can use the Drop Off Note feature to send an informational note to their child's teacher or to log care activities completed before the child is dropped off, such as bottle feedings, diaper changes, meals, or medications.

To submit a Drop Off Note, families can navigate to the Attendance Notes tab and select the green plus button located on the bottom right of the screen. 

If a family member has multiple children and would like to submit a Drop-Off Note, they will be prompted to select the child for whom they are submitting the note.

Furthermore, if a family member with multiple children submits a Drop Off- Note for one child and then selects to add a new Drop-Off Note for an additional child, a message will appear advising them that they have already submitted a note. Selecting "Continue" will direct them to add the new Drop-Off Note for their second child.

• All Drop-Off records can be viewed by families in their Attendance Notes feed on the family app.
• Once a Drop-Off Note is submitted, the information will automatically feed onto the student's Daily Sheet on the teacher's end, and the teacher will receive a notification prompting them to view the note.
• Teachers and administrators can view all submitted Drop-Off Notes through the Drop-Off Notes Report. 
• The liability text that appears when families submit a Drop Off Note can be customized by the program. To learn how to adjust the liability text, you can click here.
• The Drop Off Notes Fields can also be customized to your program's preferences. To learn more about customizing this setting, click here 
• The Drop Off section will only be available for families if the programs have the feature turned on through their Messaging Settings.  

Absence Note

Families can also mark their child absent through the Attendance Notes tab of the Kaymbu for Families app.

To submit an Absence Note, families can navigate to the Attendance Notes tab, clicking on the green plus button in the bottom right corner, and selecting “Absence.”

From there, add the reason for absence, include a note, and submit the absence report.

Once the absence note is submitted through the app, the student’s attendance will automatically be updated and reflected on the Attendance Dashboard for teachers and administrators. Additionally, the information will automatically feed onto the student's Daily Sheet on the teacher's end, and the teacher will receive a notification prompting them to view the note.

In addition to the Attendance dashboard, family-submitted absence notes can be viewed in the Attendance Log and in Attendance Reports.

• To view the Attendance Log, go to Menu > Attendance, then select the Log tab located on the top-right of the screen. Click on the student’s name to view the family-submitted absence note.
• To view an Attendance Report, go to Menu > Reports > Attendance & Activity > Attendance Summary. Then, click on the attendance status of the student. This will lead you to the Attendance Daily Student Summary for that particular student and any details provided in the absence note.

Settings

On the Settings tab of the family app, families can view their registered contact information (name, email, and/or phone number), along with the child or children associated with their family profile. Family members can also customize their Family Notification Settings and Live Care Activities Setting directly from their Settings tab.

Please note that family members cannot edit their contact information directly in the family app. Any changes to family information must be made by a staff member with access to the student's profile via the Roster on Kaymbu, such as an administrator, director, or teacher.